How to simply return an order for a refund

All 1Buy orders can be returned to us within 30 days of sale.
If you are unhappy with your order or would like to return an item for any reason, within 30 days you may return it back to us for a full refund.

All we ask is you contact us first so we

1. can start a return request
2. give you our returns address
3. are made aware you are returning your order

If you would like to start a request – contact us by email, please use our Contact Form

Simply post the items back to us, once we have received your order we can issue a full refund.

If you take your order to the Post Office. The clerk will stamp the proof of posting on the dispatch note which you should keep until you receive your refund from us.

Refunds are auto processed back to the original method of payment which usually takes upto 7 working days.

For Delivery information see our Delivery page

For all Products see our online Shop